Frequently Asked Questions

1. How much do you charge for a new website?

The cost of a website or brand design project comes down to the quality of the design, the overall customisation, SEO, functionality, attention to detail, security, as well as the general scope & size of the website itself.

Handsome Ground Studio's design fees are based on our years of experience, the quality of work we deliver, as well as the time we invest to create each project. We have kept our business overheads low to allow us to offer a lower price point to our clients & keep our services much more affordable than larger design agencies.

2. If I have an idea for a logo, could you design it for me?

We always welcome client's ideas and preferences & use them for discussion points while we create their brand strategy and mood board. It is important to keep in mind that the ultimate end goal is to create a visual brand that is best for your business, and that may mean straying from your original idea. If all you are hoping for is to bring your exact vision to life, we are probably not the right fit for you.

3. What platforms do you use to build websites?

We design custom websites using the Squarespace platform. We have found that the Squarespace platform provides the best functionality for most of the small to medium businesses we partner with, while also giving our clients the freedom to update their sites easily and intuitively themselves.

We are such big fans of the Squarespace platform here at Handsome Ground Studio that we use it ourselves. Combining a beautiful design-driven content management system with fast, reliable web hosting that is SEO optimised and fully mobile and tablet responsive, Squarespace is our platform of choice.

4. How long does the process of website design take?

The actual process takes approximately 4-8 weeks depending mostly on the development of content/photography for the site. Upon your initial enquiry and subsequent acceptance of our contract & quote, you will be allocated a time slot which will be dedicated to designing your website and/or branding. Once the digital assets, site content and website plans are finalised we will then start designing and developing your web site. You should schedule about 3-4 weeks to work on all of your content development and any other information necessary for your website (including professional photography if required), giving yourself plenty of time to get organised before the start date of your project.

5. Do you need all of my content before you can get started?

Almost all projects will require some form of content or brand assets up front. Design is a little bit like a jigsaw puzzle – we have to consider all elements and understand the overall intended outcome before we can start to fit all the pieces together. We have to consider the relationship between images and text, as well as things like the amount of written content you provide, the number of photographs we have to work with, the functionality of the content and how it should be structured, not to mention all of the little brand elements that when brought ogether will all effect the final design we produce. After we receive your brief, we’ll have a chat to you to discuss if we need to tailor elements of our process to suit your project needs.

6. Do I need to pay a deposit?

To secure your allocated time slot, a 50% deposit will be required. This is to ensure that your time & other client's are honoured also.

7. Can you build me a website even though I live on the other side of the world?

Absolutely! We are based in Canberra, and internationally able. Most meetings with our clients in the UK or Canada (for example) are conducted via Zoom. And if you happen to be based in Canberra, we are always happy to organise a face-to-face meeting (over coffee of course) to discuss your project IRL!

8. What other services do you provide?

Handsome Ground Studio is much more than a website design studio. We offer brand identity design solutions that include brand strategy & naming, logo design, design of digital assets, print collateral & statonery. Please see our Brand Design Services to find out more.

9. How much does it cost?

If you would like to find out more about the cost of our services, please Contact Us with a project enquiry and we can set up a time to talk through your project. Once we have a better idea of the scope of your project, we can send through a proposal including a quote for our services.

10. Will I be able to update my website on my own?

Yes, you will be able to update your website as you wish once we hand over your project. We build all of our websites with a user-friendly content management system, and one of the biggest advantages of using our chosen CMS, is that it requires very little technical skill or knowledge to manage basic edits and updates. You will also have access to training videos at the end of your project, that will guide your through your custom website, so that you feel confident to edit your site as required. And if there are larger changes you'd like to make to your website down the track, we are always available to help!