Our process for designing your medical brand & website

Personal connection coupled with nimble processes

Our Brand Design Process

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Brand Discovery Phase

You'll complete some initial homework including a Design Questionnaire, Pinterest Board Collaboration & we'll schedule a 45 minute phone call with you to drill down into your vision for your brand.  We'll define the scope of your project & begin to plan out the project timelines in detail. 

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BRAND Identity Design

We take all that we've learnt throughout the Brand Discovery Phase & translate that into a visual identity for your brand. This includes:

  • Custom mood board

  • Primary & alternate sub-mark logo designs

  • Signature Brand Marks, Patterns or Textures

  • Custom Illustrations/Icons

  • Colour palette

  • Font System

  • Brand Style Guide

  • Final Branding Files delivered in .jpeg, .png & .esp

Branded Collateral

We will design your choice of two (2) collateral items.  You can choose from the following, and can always add a few more if necessary:

  • Business Card

  • Letterhead

  • Referral Pad

  • Treatments Menu/Brochure

  • Postcards/With compliments

  • Social Media Profile Graphics (Cover image/Banner for up to 2 platforms)

  • Social Media Launch Graphics

Our Website Design Process

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1. Discovery

You'll complete some initial homework including a Website Design Questionnaire & we'll schedule a 45 minute phone call with you to drill down into your vision for your site.  We'll define the scope of your project & begin to plan out the project timelines in detail.

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2. CONTENT & Assets

We’ll help you to capture all your brand assets (if available) & define & structure your website content including any written copy & images necessary. If you are time poor & need added support, we have a team of copy writers available to write your website content for you.

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3. Photography

High quality brand photography is essential for connecting with your audience. We help you find the right professional photographer to capture photographs of you & your team, & have access to libraries of stock images to complement your brand & website design. 

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4. Website Development

We'll begin the technical set up of your website and build out the initial home page of your site for review. Then we'll work on building out the website architecture to include all additional pages & functionality.

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Your website will undergo revisions at this stage to make sure you are 100% satisfied with the end product.  All social and third party integrations (including Google Analytics) will be connected and tested.

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6. Responsive Design & SEO

Your website will be designed so that it looks great across all screen sizes, and the site will be optimised onsite for Search Engines (SEO), indexed with Google & tested across multiple browsers & devices before we launch. 

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7. Delivery & Launch

Launch time! We are always here to assist you to manage, market and promote your website after it goes live. Additionally, we perform a routine 3-6 month check-in to make sure your site is performing well for you. 


+ Online Shop / E-Commerce

In addition to our Custom Website Design Package, an E-commerce shop delivers SSL Certified secure online shopping, Paypal and Stripe integration, & a streamlined shopping cart experience for your customers.

• Shop layout and design
• Product input for an initial 10 products
• Shopping cart design
• Credit card & Paypal integration
• SSL Certification for secure transactions
• Personalised training and technical support


Ready to begin?

We believe in the importance of delivering unparalleled results, which is why we use a systems approach to strategically plan & implement your new brand & website design project. Maintaining regular email & phone contact, we ensure complete transparency across the duration of your project.